If WooCommerce orders are not showing in your WordPress admin area, you’re facing one of the most frustrating eCommerce problems. You receive payments, customers see the order confirmation message, yet inside WooCommerce → Orders, nothing appears.
Some store owners only see old orders. Others see no orders at all. Many report that orders only appear in the database but not in the dashboard. Even worse, sometimes orders show in email notifications, but not inside WooCommerce → Orders → All Orders.
The good news?
This problem is 100% fixable once you understand the cause. If you want this issue fixed quickly by a professional instead of troubleshooting it yourself, you can get instant help through our Emergency WordPress Support Service and have your WooCommerce orders restored today.
This guide walks through every known cause, database check, WooCommerce setting, plugin conflict, caching issue, and server-side fix that makes WooCommerce orders disappear from the dashboard.
Why WooCommerce Orders Don’t Show in Admin
There are 8 major reasons WooCommerce orders disappear from the dashboard:
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Plugin conflict
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WooCommerce outdated database tables
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Wrong order status
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Checkout failure
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Payment gateway misconfiguration
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Custom code corruption
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Caching or object cache conflict
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Database prefix mismatch
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Orders inserted in wrong post type
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PHP errors preventing order save
Each section below will teach you how to check and fix each cause.
Step 1: Confirm Orders Exist in the Database
Before debugging WooCommerce admin, confirm whether the missing orders are actually saved.
Go to your hosting control panel → phpMyAdmin.
Look for this table:
Now run:
If you see orders here, WooCommerce is failing to display them.
If you don’t, the problem is deeper — and WooCommerce never created the order post.
Next, check order metadata:
If orders exist here, your admin display is malfunctioning, not WooCommerce itself.
Step 2: Check Order Status Filters in WooCommerce
One of the most common reasons orders don’t show:
Admin filters hide unpaid orders.
Go to:
WooCommerce → Orders
At the top, select:
– Processing
– Pending
– On Hold
– Failed
– Draft
Many customers abandon checkout before payment confirmation. That creates Pending orders.
So if you only see Processing orders, change the filter to All.
Step 3: Disable Admin Order List View Filters
WooCommerce allows custom order table filtering.
If a theme or plugin adds filtering logic, it can hide entire order groups.
Add this code to test:
Then refresh your orders page.
If you see orders now → a plugin modified filters.
Step 4: Update WooCommerce Database
WooCommerce uses custom database tables.
If they are outdated, orders may not appear.
Go to:
WooCommerce → Status → Tools
Look for:
Update Database
Run the operation.
Next, clear transients.
Step 5: Disable Object Cache + Redis Temporarily
Object cache systems like Redis can cause:
– Missing order rows
– Ghost order tables
– Wrong order counts
To ensure caching doesn’t interfere with WooCommerce orders, check out our curated list of Best WordPress Caching Plugins and configure them for optimal performance without hiding critical order data.
Disable caching completely:
If using LiteSpeed Cache plugin:
Disable: Object Cache, Database Cache, and WooCommerce Cache
If using Redis:
Add to wp-config.php:
Refresh orders page.
If orders appear normally → enable caching after excluding WooCommerce specific tables.
Step 6: Fix Payment Gateway Failure
Some stores receive payments through Stripe/PayPal but see no orders. If payments are processing but orders are still not appearing in your order list, follow our in-depth guide on WooCommerce Payments Not Showing Fix to troubleshoot gateway failures and missing transaction records.
Why?
The payment gateway fails after the transaction.
Check Stripe Logs
WooCommerce → Status → Logs
Search for:
– webhook failed
– 400 error
– signature verification failed
Stripe Webhook Must Be Enabled
URL format:
yourwebsite.com/?wc-api=wc_stripe
If webhook down → orders never change from Pending to Processing → they disappear from view.
Step 7: Fix Theme Conflicts
Themes override WooCommerce admin screens more often than people realize.
Switch theme temporarily:
Appearance → Themes → Activate Twenty Twenty-Five. If switching themes or disabling plugins doesn’t help, you can safely revert to a previous version by following our guide on How to Roll Back WordPress Plugin or Theme Version to undo updates without breaking your site.
Refresh WooCommerce Orders.
If you see orders after switching → your theme modifies admin queries.
Step 8: Fix Plugin Conflicts
Plugin conflicts are the #1 reason WooCommerce orders do not display. If a plugin conflict is causing your WordPress admin to lock you out, you can still disable plugins without logging into wp-admin. Follow this guide here: How to Disable WordPress Plugins Without Admin.
Disable everything except:
– WooCommerce
– Payment Gateways
– Database helpers
If orders reappear → start enabling plugins one by one.
Common offenders:
– Multilingual plugins
– PDF Invoice plugins
– Security plugins
– Abandoned Cart plugins
– Order export plugins
– CRM connectors
– Jetpack
Step 9: Fix Custom Order Tables Migration Failure
WooCommerce introduced new custom order tables.
Many sites fail during migration:
Symptoms:
– Only new orders show
– Old orders missing
– Orders split between CPT and HPOS
To check:
WooCommerce → Settings → Advanced → Features
If HPOS enabled, but migration incomplete → switch back to classic tables.
Step 10: Fix Database Prefix Errors
If your wp-config.php prefix does not match real database tables, WooCommerce cannot read orders.
Example:
Database tables:
wp-config.php:
Fix by correcting either prefix or renaming tables.
Step 11: Fix Order Status via SQL
Sometimes order statuses are not set, so WooCommerce hides them.
Run SQL:
Be careful to BACKUP before running SQL updates.
Step 12: Check Required Webhooks
If WooCommerce cannot update order status → admin orders list stays empty.
Check:
WooCommerce → Status → WooCommerce Webhooks
Make sure Order Created event is active.
Step 13: Fix Failed checkout requests
A slow PHP or MySQL server can drop checkout events. If your store completes payments but doesn’t redirect customers after checkout, causing order creation failures, follow our complete guide on WooCommerce Not Redirecting After Checkout – Solution to fix redirect issues and ensure successful order generation every time.
Enable debugging to confirm:
If you want to go deeper into debugging and learn how to activate the built-in WordPress error logging system, follow our complete guide on How to Enable WordPress Debug Mode to Find Errors which shows every method step by step.
Add to wp-config.php:
Then review:
/wp-content/debug.log
Search for:
“order save failed”
Step 14: Fix Staging Mode
If site is running in staging mode and blocking orders, they will not appear.
WooCommerce → Status → Staging
Disable staging mode or switch store to “Live”.
Step 15: Fix PHP Max Input Vars
Orders with large metadata fail silently.
Edit php.ini:
Restart server.
Step 16: Fix Hosting Provider Bugs
Shared servers often cause MySQL lockups.
Ask host to repair tables:
If database corruption is the reason orders are disappearing, you can follow our detailed guide on WordPress Database Corruption Causes, Prevention & Fixes to identify broken tables, repair data damage, and harden your database against future failures.
Step 17: Fix WordPress Cron
Orders rely on wp-cron.
If cron disabled, order creation may fail.
Check wp-config.php:
If true → enable cron or configure real cron jobs.
Step 18: How to Confirm New Orders Save Properly
Create a test product priced at $1.
Then place an order with test credit card:
Stripe Test Card:
4242 4242 4242 4242
If order appears, issue solved.
Step 19: How to Repair Orders Not Assigned to Users
Some orders fail to display because user ID is null.
Run SQL:
Step 20: Fix Order Table Pagination Bug
Some stores show:
Order count: 100
Visible: 20
Increase per page:
WooCommerce → Orders → Screen Options
Set:
200
Step 21: Fix WooCommerce Analytics Bug
Analytics sometimes hides orders.
WooCommerce → Analytics → Settings
Enable all status types.
Step 22: When Orders Only Show in Email — Not Admin
If WooCommerce is not sending order emails at all, and customers don’t receive confirmation messages, follow our full troubleshooting guide on How to Fix WooCommerce Not Sending Emails to restore email order notifications and improve store reliability.
If your emails show orders but admin does not:
– Database write works
– Admin read fails
Focus on plugins and caching.
Step 23: When New Orders Only Show in “Trash”
Restore them.
Then fix payment callback failure.
Step 24: When Orders Are Stuck in Draft
Edit order and manually move to Processing.
Step 25: Final Checks
Make sure you:
– Update WooCommerce
– Update WordPress
– Update PHP version
– Disable caching on checkout
– Remove abandoned cart plugins
To strengthen your WooCommerce store even further and boost performance and conversions, explore our expert list of Top 10 WooCommerce Plugins to Increase Sales and discover powerful tools that can help you scale revenue faster.
FAQs
Why aren’t my WooCommerce orders showing in WordPress admin?
Because WooCommerce fails to read or write order posts due to caching, database errors, plugin conflicts, or order status filtering.
How do I fix WooCommerce orders not appearing after payment?
Check webhook failures, payment gateway errors, and transaction callbacks.
Does caching hide WooCommerce orders?
Yes, Redis, LiteSpeed, and object cache can hide orders until cleared.
Why do WooCommerce orders disappear but customers are charged?
Because payment callback failed, so WooCommerce never completed the order creation process internally.
Can plugins hide WooCommerce orders?
Yes — invoice plugins, CRM integrations, security plugins, and multilingual plugins can hide or reroute orders.
